Research Articles (Informatics)
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Item Systematic literature review on opportunities for digital innovation in the healthcare sector(Koegni-eHealth Innovation for Development, 2024-03) Osembe, Lufungula; Adebesin, Funmi; Smuts, HanlieBACKGROUND AND PURPOSE: The concept of digital innovation has garnered significant attention recently and has the potential to revolutionise industries. With the recent advancements in healthcare and the emergence of new digital technologies, this manuscript reports the results of a systematic literature review (SLR) aimed at identifying the opportunities that digital innovation can afford the healthcare sector. These opportunities could guide policymakers and healthcare practitioners in making informed decisions regarding the implementation of digital innovation in healthcare. METHODS: This study conducted a systematic literature review (SLR) that involved defining the purpose of the literature review, establishing inclusion and exclusion criteria, identifying data sources and search strategies, screening and determining eligibility, and making inclusion/exclusion decisions. This study also included quality assessment criteria to evaluate the selected publications. 1478 research papers were analysed using descriptive statistics and thematic analysis to identify themes from the papers included in the SLR. RESULTS: The findings presented nine themes related to opportunities for digital innovation in healthcare. The following themes were discussed: precision/personalised medicine/healthcare, interoperability, privacy, and security, improved decision-making process, real-time/remote monitoring, enabling new processes/services/products, training/education, knowledge acquisition/sharing, and other themes that could not be categorised. These themes include cost, effectiveness, and time management. CONCLUSIONS: This study utilised thematic analysis to examine the themes that emerged from the findings. These themes centred around the opportunities for digital innovation in healthcare. Awareness about each opportunity for digital innovation in healthcare is discussed. This study discussed the limitations of this SLR and future research opportunities for policymakers and healthcare practitioners wanting to implement digital innovation in healthcare.Item A reflective thematic analysis into the perceptions of pregnant radiographers regarding the usefulness of the Pregidose mobile app to enhance fetal dosimetry and well-being : qualitative exploration(JMIR Publications, 2024) Essop, Hafsa; Kekana, R.M. (Mable); Brosens, Jacques; Smuts, HanlieBACKGROUND : Pregnancy apps are widely used by pregnant women, who benefit from self-tracking features to support their health goals. Pregnant radiographers are considered a high-risk group of health workers practicing in ionizing radiation environments. Radiation exposure above threshold limits can cause harmful genetic effects on a fetus. Accordingly, pregnant radiographers are required to wear special fetal dosimeters, which provide real-time readings of radiation dose exposure to the fetus. Pregnant radiographers have the responsibility to self-track their fetal doses to ensure that the threshold limit of 1 mGy is not exceeded. The traditional method used to track doses includes a written log of doses in a notebook. Thus, PregiDose, a unique offering in the context of pregnancy apps, was developed to enhance fetal dose tracking and monitoring using technological methods. OBJECTIVE : This study aims to describe the users’ perceptions of the app’s usefulness using PregiDose in a natural setting. METHODS : The overarching framework adopted for the study was a design science research (DSR) methodology encompassing five steps, namely (1) problem awareness, (2) suggestion, (3) development, (4) evaluation, and (5) conclusion. This paper presents the evaluation step of DSR. DSR step 4 included a qualitative approach to explore users’ perceptions regarding the app. Data were collected using a semistructured interview guide. Open-ended questions were guided by the app’s core features, namely dose tracking, education, and wellness. In total, 17 pregnant radiographers in South Africa enrolled to use the app, 9 (53%) engaged with the app, and 4 (24%) agreed to participate in the feedback interviews. The data were collected from October 2023 to March 2024 and analyzed using a reflective thematic data analysis method. RESULTS : Three overarching themes emerged from the data, namely (1) usefulness of PregiDose, (2) barriers to PregiDose adoption and use, and (3) recommendations for the advancement of PregiDose. Users labeled the app’s usefulness as positive and perceived it as a modern approach to traditional dose-tracking methods. They perceived the graph output of the dose-tracking feature to be useful for viewing their accumulative doses. They did not fully engage with the journaling feature, indicating that it was a personal preference and not a practice they would usually engage in. Physiological barriers, such as fatigue and “pregnancy brain,” were contributors to decreased engagement. Finally, because of the demanding workload and fast-paced nature of the radiography department, users recommended the automation of fetal dosimetry through the Internet of Things. CONCLUSIONS : PregiDose is an occupational health and safety mobile app developed for pregnant radiographers through a DSR approach. The app offers a modern method of dose tracking consistent with technological advancements in the context of self-tracking. However, future implementation would require using Internet of Things to make fetal dose tracking more effective.Item Embedding sustainability : sociotechnical knowledge management guidelines for digital decarbonization in the Society 5.0 era(MDPI, 2025-02) Smuts, Hanlie; Van der Merwe, Alta; hanlie.smuts@up.ac.zaEconomic, social, and environmental sustainability emphasizes the need for organizations to integrate sustainability strategies into their core business and business development plans. The era of Society 5.0 is characterized by human-centeredness and digital leadership. It requires embedding sustainability practices and Green Information Technology (IT) while leveraging human–technology relationships to promote social good. However, embedding these practices into organizational culture is challenging due to resistance to change and the need for widespread mindset shifts. This study selected a focus group of eight South African participants to define sociotechnical knowledge management (KM) guidelines for embedding sustainable practices in organizations to promote digital decarbonization aligned with the Society 5.0 vision. Our findings suggest ten elements for the guidelines to incorporate: external environment, organizational context, business drivers, business outcomes, monitoring and evaluation, KM processes, technology enablers, sociotechnical KM tactics, knowledge assets, and execution considerations. By adopting such guidelines as a sustainability strategy, organizations can integrate KM practices into the human-centered and cyber-physical philosophy of Society 5.0. This approach aligns employee behavior with technological tools, enabling organizations to make data-driven decisions, reduce digital waste, and foster a culture of environmental responsibility. In addition, this approach enhances collaboration and innovation, benefiting all stakeholders and advancing sustainable development.Item A transformer-based approach to Nigerian Pidgin text generation(Springer, 2024-12) Garba, Kabir; Kolajo, Taiwo; Agbogun, Joshua B.; taiwo.kolajo@up.ac.zaThis paper describes the development of a transformer-based text generation model for Nigerian Pidgin also known as Naijá, a popular language in West Africa. Despite its wide use, Nigerian Pidgin remains under-resourced, particularly in areas related to text generation and natural language processing. These difficulties are primarily due to technological constraints rather than the language’s fundamental attributes. There is currently a demand for Nigerian Pidgin-specific solutions because it is used in everyday communication and has a unique linguistic blend. This paper aims to close this gap by exploring the application of state-of-the-art transformer technology to develop a text generation model for Nigerian Pidgin. This work uses the public Afriberta-corpus dataset to optimize the Generative Pre-trained Transformer (GPT-2) model across a sizeable dataset. The performance evaluators, BLEU and Perplexity metrics provide a detailed breakdown of the model’s text quality and predictive accuracy. Despite the difficulties caused by a limited amount of training data, preliminary evaluations show that the model can generate coherent Nigerian Pidgin text. The performance evaluation yielded perplexity scores of 43.56 for variable target reference length and 43.26 for fixed text length. BLEU scores of 0.15 for fixed max length and 0.56 for variable reference target length. This highlights the quality of generated text and the significant improvement when the generated text length is aligned with the reference target. Our work was benchmarked against African American Vernacular (AAVE) revealing that BLEU scores for AAVE are significantly lower than those for Standard American English, with BLEU given as 0.26. Our Nigerian Pidgin model, with a BLEU score of 0.56, shows a better performance. However, both results suggest that both dialects are challenging for language models. Leveraging the pre-trained transformer-based language model and evaluation metrics, we showcase the model’s capacity for coherent Nigerian Pidgin text generation. For future research, the research work can serve as a good foundation for advancement and progress in the Nigerian Pidgin language generation and other low-resource languages.Item Open source software adoption in the financial services industry : exploratory evidence from South Africa(IGI Global, 2024-01) Langerman, Josef; Daramola, OlawandeAlthough OSS has gained traction across industries worldwide, few studies have been reported on OSS adoption in the financial industry and even less in the context of developing countries. This paper presents an exploratory overview of the state of OSS adoption in the financial industry using the case of South Africa as a country with the largest and most developed financial sector in Africa. To achieve this, we conducted a qualitative study that leveraged the Technology-Organisation-Environment (TOE) framework, and the Diffusion of Innovation (DOI) theory as theoretical references and used thematic analysis to analyse the data collected from a focus group discussion (FGD) of eight experts from four financial services organisations based in South Africa. The study's findings reveal the state of practice of OSS and the technological, organisational, and environmental factors that affect OSS adoption, and diffusion in financial services organisations in South Africa. We also identified seven research themes that should gain the attention of researchers from now on.Item Harnessing disruptive innovation : a conceptual model for SME growth and adaptation(MDPI, 2024-11-27) Smuts, Hanlie; Weilbach, Elizabeth Helena (Lizette); Padachi, Kesseven; Boolaky, Aleesha; Mauree-Narrainen, Diroubinee; Ramphul, Needesh; Chittoo, HemantIn the context of sustaining innovation, small and medium enterprises (SMEs) strive to enhance their market position through product improvements. However, globalization and rapid technological advancements pose significant challenges, urging SMEs to integrate innovative capabilities into their business models. Effective SME business model innovation, fueled by customer insights, process efficiency, and technology application, can promote development and unlock additional value-creation resources. Despite this, SMEs encounter difficulties in capitalizing on disruptive innovation due to the competitive, technology-driven, and volatile global market. This study aimed to define a comprehensive conceptual model of disruptive innovation specifically tailored for SMEs. Through an automated content analysis of relevant literature, 13 themes and 82 concepts were identified and categorized into four strategic alignment domains. These domains provide a framework for operationalizing the findings and constructing a conceptual model of disruptive innovation. Utilizing this conceptual model as a checklist can assist SMEs in turning disruption into opportunity, thereby supporting their adaptation and growth in an increasingly competitive landscape.Item Applications, technologies, and evaluation methods in smart aquaponics : a systematic literature review(Springer, 2025-01) Anila, Mundackal; Daramola, Olawande; wande.daramola@up.ac.zaSmart aquaponics systems are gaining popularity as they contribute immensely to sustainable food production. These systems enhance traditional farming with advanced technologies like the Internet of Things (IoT), solar energy, and Artificial Intelligence (AI) for increased proficiency and productivity. However, assessing the performance and effectiveness of these systems is challenging. A systematic literature review (SLR) was conducted to examine the applications, technologies, and evaluation methods used in smart aquaponics. The study sourced peer-reviewed publications from IEEE Xplore, Scopus, SpringerLink and Science Direct. After applying inclusion and exclusion criteria, a total of 105 primary studies were selected for the SLR. The findings show that aquaponics predictions (27%) have been under-explored compared to applications that involved monitoring or monitoring and controlling aquaponics (73%). IoT technologies have been used to create prototype aquaponic systems and collect data, while machine learning/deep learning (predictive analytics) are used for prediction, abnormality detection, and intelligent decision-making. So far, predictive analytics solutions for aquaponics yield prediction, return-on-investment (ROI) estimates, resource optimisation, product marketing, security of aquaponics systems, and sustainability assessment have received very little attention. Also, few studies (37.7%) incorporated any form of evaluation of the proposed solutions, while expert feedback and usability evaluation, which involved stakeholders and end-users of aquaponics solutions, have been rarely used for their assessment. In addition, existing smart aquaponics studies have limitations in terms of their short-term focus (monitoring and controlling of aquaponics not undertaken over a long time to assess performance and sustainability), being conducted mostly in controlled settings (which limits applicability to diverse conditions), and being focused on specific geographical contexts(which limits their generalizability). These limitations provide opportunities for future research. Generally, this study provides new insights and expands discussion on the topic of smart aquaponics.Item Capturing memories : an engaged research project using community digital storytelling(Common Ground Research Networks, 2023-06) Jordaan, Martina; Mennega, Nita; martina.jordaan@up.ac.zaThis article reports on a community digital storytelling project and explores how a digital storytelling project with a local community creates an accessible repository of information about the previously unrecorded history of the community. The storytelling project encourages the community to tell their stories or discuss issues that are important to them. The program has been running for more than twelve months, with regular training in cloud-based video editing software. The storytelling videos are uploaded on the community organization’s YouTube channel. After each training session, the participants complete a survey reflecting on their experience with creating the videos. Findings indicate that accessing technology is crucial for personal empowerment and community development. It allows individuals to express themselves, challenge dominant narratives, and shape their own destinies. By creating digital stories, individuals can gain self-confidence and belief in their potential. This belief is a powerful tool for personal and community growth, enabling individuals to take risks, pursue their goals, and make meaningful changes in their lives and society.Item Sensory gardens in under-resourced early childhood development centers(Common Ground Research Networks, 2025-06) Jordaan, Martina; Falk, Audrey F.The objective of this study is to investigate the possible incorporation of a sensory garden in early childhood development (ECD) centers located in Mamelodi, a township adjacent to Pretoria, South Africa. This article reports on efforts to empower ECD practitioners to provide children with opportunities to interact with nature. The study involved a five-week course with brief weekly sessions for thirty ECD center practitioners. The participants were provided resources to develop a small sensory garden at their ECD centers. The researchers visited fourteen ECD centers whose staff indicated they had created a sensory corner. The visits were used to determine if the ECD center practitioners applied the acquired knowledge to develop a small sensory garden that could be used for teaching and learning. Thereafter, the participants completed a reflective survey on the course, the process, and the challenges they experienced. The study revealed that additional basic training was required to encourage ECD practitioners to integrate sensory elements into preschools. While many ECD centers were able to introduce fundamental sensory garden concepts, practitioners encountered challenges in the upkeep and utilization due to limited space, water shortages, inadequate plant care knowledge, and a lack of understanding of how to integrate sensory gardens into teaching practices. The study also served as a benchmark for potential similar projects in the township and led to further studies stemming from the original research. This project may be of interest to ECD practitioners and scholars, as well as education policymakers. Recommendations for future research, policy, and practice are offered.Item Challenges in sexual and reproductive healthcare access for queer people in Gauteng, South Africa(AOSIS, 2024-11) Seretlo, Raikane James; Smuts, Hanlie; Mokgatle, Mathildah MpataBACKGROUND: Sexual and reproductive healthcare services and needs (SRHS) are essential for improving overall health and well-being. Queer people face obstacles not only in obtaining and receiving SRHS but also in the provision of these services by healthcare professionals (HCPs). AIM: The study explored and described the challenges experienced by HCPs and queer people when providing and accessing SRHS in the Gauteng province. SETTING: We collected data from seven district public hospitals and two non-governmental organisation clinics that focussed on queer-related healthcare in the Gauteng province, South Africa. METHODS: This was an explorative-descriptive qualitative study, in which we conducted 55 one-on-one interviews. The researchers employed purposive sampling to select all HCPs, and respondent-driven sampling for all queer people who participated in the study. RESULTS: Six main themes emerged, demonstrating that HCPs and queer people faced similar, contrasting and differing challenges when rendering and receiving SRHS. These themes include HCPs’ belief that queer people are afraid, while queer people perceive HCPs as having negative attitudes and acting as gatekeepers. HCPs expressed surprise and confusion regarding gender identity, healthcare disparities and familial issues, which highlighted their feelings of incompetence in providing queer-related healthcare and their engagement with queer people as a barrier. CONCLUSION: Policies need to be strengthened to ensure inclusivity in the healthcare sector, thus, addressing SRHS for queer people. CONTRIBUTION: The findings from this study have the potential to bridge discrepancies and address the challenges faced by both HCPs and queer people through policy development.Item Operationalizing a weighted performance scoring model for sustainable e-learning in medical education : insights from expert judgement(Academic Publishing International Limited, 2024-07) Oluwadele, Deborah; Singh, Yashik; Adeliyi, Timothy; deborah.oluwadele@up.ac.zaValidation is needed for any newly developed model or framework because it requires several real-life applications. The investment made into e-learning in medical education is daunting, as is the expectation for a positive return on investment. The medical education domain requires data-wise implementation of e-learning as the debate continues about the fitness of e-learning in medical education. The domain seldom employs frameworks or models to evaluate students' performance in e-learning contexts. However, when utilized, the Kirkpatrick evaluation model is a common choice. This model has faced significant criticism for its failure to incorporate constructs that assess technology and its influence on learning. This paper aims to assess the efficiency of a model developed to determine the effectiveness of e-learning in medical education, specifically targeting student performance. The model was validated through Delphi-based Expert Judgement Techniques (EJT), and Cronbach's alpha was used to determine the reliability of the proposed model. Simple Correspondence Analysis (SCA) was used to measure if stability is reached among experts. Fourteen experts, professors, senior lecturers, and researchers with an average of 12 years of experience in designing and evaluating students' performance in e-learning in medical education participated in the evaluation of the model based on two rounds of questionnaires developed to operationalize the constructs of the model. During the first round, the model had 64 % agreement from all experts; however, 100% agreement was achieved after the second round, with all statements achieving an average of 52% strong agreement and 48% agreement from all 14 experts; the evaluation dimension had the most substantial agreements, next to the design dimension. The results suggest that the model is valid and may be applied as Key Performance Metrics when designing and evaluating e-learning courses in medical education.Item The whole of cyber defense : syncing practice and theory(Elsevier, 2024-12) De Nobrega, Kristel M.; Rutkowski, Anne-F.; Saunders, Carol S.This review explores the problems Chief Information Security Officers (CISOs) and other cyber professionals face when defending their organization against cyberattacks. Using a Cyber Defense Grid, which was developed based on military science and cybersecurity concepts and terminology, we coded 125 articles published in Information Systems (IS) journals. We also employed three avenues (i.e., lenses) from cybernetic theory to frame the coding results to derive cyber defense strategies. In particular, we propose three strategic cyber defense modes: reactive, heuristic, and proactive. Taken together, these three modes suggest ways in which organizations can react strategically within the whole cyber defense domain.Item Navigating the fourth industrial revolution : a systematic review of technology adoption model trends(Emerald, 2024) Kruger, Sean; Steyn, Adriana Aletta (Riana); sean.kruger@up.ac.zaPURPOSE – Several disciplines and thousands of studies have used, developed and supported technology adoption theories to guide industry and support innovation. However, within the past decade, a paradigm shift referred to as the fourth industrial revolution (4IR) has resulted in new considerations affecting how models are used to guide emerging technology integration into business strategy. The purpose of this study is to determine which technology adoption model, or models are primarily used when assessing smart technologies in the 4IR construct. It is not to investigate the rigour of existing models or their theoretical underpinnings, as this has been proven. DESIGN/METHODOLOGY/APPROACH – To achieve this, a systematic literature review based on the preferred reporting items for systematic reviews and meta-analysis methodology is used. From 3,007 publications, 125 papers between 2015 and 2021 were deemed relevant for thematic analysis. FINDINGS – From the literature, five perspectives were extracted. As with other information and communication technology studies, the analysis confirms that the technology acceptance model remains the predominantly used model. However, 105 of the 125 models extended their theoretical underpinnings, indicating a lack of maturity. Furthermore, the countries of study and authors’ expertise are predominantly clustered in the European and Asian regions, despite the study noting expansion into 16 different subject areas, far beyond the smaller manufacturing scope of Industry 4.0. ORIGINALITY/VALUE – This study contributes theoretically by providing a baseline to develop a generalisable 4IR model grounded on existing acceptance trends identified. Practically, these insights demonstrate the current trends for strategists and policymakers to understand technology adoption within the 4IR to direct efforts that support innovation development, an increasingly crucial factor for survival in the digital age. Future research can investigate the additional constructs that were impactful while considering the level of research they were applied to.Item Analysing the performance and interpretability of CNN-based architectures for plant nutrient deficiency identification(MDPI, 2024-06) Mkhatshwa, Junior; Kavu, Tatenda; Daramola, Olawande; wande.daramola@up.ac.zaEarly detection of plant nutrient deficiency is crucial for agricultural productivity. This study investigated the performance and interpretability of Convolutional Neural Networks (CNNs) for this task. Using the rice and banana datasets, we compared three CNN architectures (CNN, VGG16, Inception-V3). Inception-V3 achieved the highest accuracy (93% for rice and banana), but simpler models such as VGG-16 might be easier to understand. To address this trade-off, we employed Explainable AI (XAI) techniques (SHAP and Grad-CAM) to gain insights into model decision-making. This study emphasises the importance of both accuracy and interpretability in agricultural AI and demonstrates the value of XAI for building trust in these models.Item A conceptual framework for human-centric and semantics-based explainable event detection(Wiley, 2024-11) Kolajo, Taiwo; Daramola, Olawande; wande.daramola@up.ac.zaExplainability in the field of event detection is a new emerging research area. For practitioners and users alike, explainability is essential to ensuring that models are widely adopted and trusted. Several research efforts have focused on the efficacy and efficiency of event detection. However, a human-centric explanation approach to existing event detection solutions is still lacking. This paper presents an overview of a conceptual framework for human-centric semantic-based explainable event detection with the acronym HUSEED. The framework considered the affordances of XAI and semantics technologies for human-comprehensible explanations of events to facilitate 5W1H explanations (Who did what, when, where, why, and how). Providing this kind of explanation will lead to trustworthy, unambiguous, and transparent event detection models with a higher possibility of uptake by users in various domains of application. We illustrated the applicability of the proposed framework by using two use cases involving first story detection and fake news detection.Item Development of an mHealth app by experts for queer individuals’ sexual-reproductive health care services and needs : nominal group technique study(JMIR Publications, 2024-08) Seretlo, Raikane James; Smuts, Hanlie; Mokgatle, Mathildah MpataBACKGROUND : Queer individuals continue to be marginalized in South Africa; they experience various health care challenges (eg, stigma, discrimination, prejudice, harassment, and humiliation), mental health issues (eg, suicide and depression), and an increased spread of HIV or AIDS and sexually transmitted illnesses (STIs; chlamydia, gonorrhea, and syphilis). Mobile health (mHealth) apps have the potential to resolve the health care deficits experienced by health care providers when managing queer individuals and by queer individuals when accessing sexual-reproductive health care services and needs, thus ensuring inclusivity and the promotion of health and well-being. Studies have proven that the nominal group technique (NGT) could be used to solve different social and health problems and develop innovative solutions. This technique ensures that different voices are represented during decision-making processes and leads to robust results. OBJECTIVE : This study aims to identify important contents to include in the development of an mHealth app for addressing the sexual-reproductive health care services and needs of queer individuals. METHODS : We invited a group of 13 experts from different fields, such as researchers, queer activists, sexual and reproductive health experts, private practicing health care providers, innovators, and private health care stakeholders, to take part in a face-to-face NGT. The NGT was conducted in the form of a workshop with 1 moderator, 2 research assistants, and 1 principal investigator. The workshop lasted approximately 2 hours 46 minutes and 55 seconds. We followed and applied 5 NGT steps in the workshop for experts to reach consensus. The main question that experts were expected to answer was as follows: Which content should be included in the mHealth app for addressing sexual-reproductive health care services and needs for queer individuals? This question was guided by user demographics and background, health education and information, privacy and security, accessibility and inclusivity, functionality and menu options, personalization and user engagement, service integration and partnerships, feedback and improvement, cultural sensitivity and ethical considerations, legal and regulatory compliance, and connectivity and data use. RESULTS : Overall, experts voted and ranked the following main icons: menu options (66 points), privacy and security (39 points), user engagement (27 points), information hub (26 points), user demographics (20 points), connectivity (16 points), service integration and partnerships (10 points), functionalities (10 points), and accessibility and inclusivity (7 points). CONCLUSIONS : Conducting an NGT with experts from different fields, possessing vast skill sets, knowledge, and expertise, enabled us to obtain targeted data on the development of an mHealth app to address sexual-reproductive health care services and needs for queer individuals. This approach emphasized the usefulness of a multidisciplinary perspective to inform the development of our mHealth app and demonstrated the future need for continuity in using this approach for other digital health care innovations and interventions.Item Advancements in accurate speech emotion recognition through the integration of CNN-AM model(Universitas Ahmad Dahlan, 2024-06) Adebiyi, Marion Olubunmi; Adeliyi, Timothy; Olaniyan, Deborah; Olaniyan, JuliusIn this study, we introduce an innovative approach that combines convolutional neural networks (CNN) with an attention mechanism (AM) to achieve precise emotion detection from speech data within the context of e-learning. Our primary objective is to leverage the strengths of deep learning through CNN and harness the focus-enhancing abilities of attention mechanisms. This fusion enables our model to pinpoint crucial features within the speech signal, significantly enhancing emotion classification performance. Our experimental results validate the efficacy of our approach, with the model achieving an impressive 90% accuracy rate in emotion recognition. In conclusion, our research introduces a cutting-edge method for emotion detection by synergizing CNN and an AM, with the potential to revolutionize various sectors.Item Breaking challenges : queer perspectives on solutions to establish inclusive sexual-reproductive healthcare in Gauteng province, South Africa(Frontiers Media, 2024-08) Seretlo, Raikane James; Mokgatle, Mathildah Mpata; Smuts, HanlieINTRODUCTION: In South Africa’s diverse population, queer voices emerge as change agents, proposing new and critical solutions to reform sexual and reproductive healthcare services in the pursuit of inclusivity and equality. Our research aimed to explore and describe queer individuals’ perceptions and solutions for promoting sexual-reproductive healthcare services and needs (SRHSN) in Gauteng Province, South Africa. METHODOLOGY: An explorative-descriptive study was performed for this research. A total of 22 queer individuals was recruited using respondent-driven sampling (RDS) within a queer-inclusive non-governmental organization (NGO) clinic in Gauteng Province, South Africa. Semi-structured interviews and an interview guide were utilized to collect data using English. Thematic content analysis was applied using NVivo 14. RESULTS: Four main themes and related sub-themes were revealed from the study including the creation of healthcare equity for queer individuals, empowering and supporting healthcare providers (HCPs) to enhance skills, knowledge, and expertise, raising awareness on queer-related issues, and different stakeholders’ involvement. CONCLUSION: As we navigate South Africa’s complex landscape of SRHSN for queer individuals, the crucial opinions and solutions offered by queer people not only challenge the status quo but also reveal an approach to a better, more equitable, empathetic, and accommodating healthcare system for everyone. Future studies should ensure the inclusiveness of queer individuals with the interest of improving their health not just for research outputsItem Society 5.0 : shaping the future of e-commerce(Elsevier, 2024-12) Bernovskis, Arturs; Sceulovs, Deniss; Stibe, AgnisThis paper explores the impact of Society 5.0, a Japanese initiative that integrates digital and physical spaces to address societal challenges and drive economic growth. It examines the role of decentralized technologies in enhancing e-commerce by adapting to consumer behavior changes and improving market dynamics. The study details the transition from Web 1.0’s basic functionalities to the more interactive and social Web 2.0, setting the stage for a more integrated and intelligent e-commerce environment under Society 5.0. This new paradigm emphasizes personalized consumer experiences facilitated by AI and big data, focusing on real-time data, predictive analytics, and tailored services. The paper also addresses how Society 5.0 prioritizes sustainability and ethical practices in AI, aligning e-commerce strategies with global sustainability goals through eco-friendly practices and green logistics. The methodology involves a detailed literature review using specified databases over a defined period, applying rigorous criteria for article selection and classification to ensure comprehensive topic coverage. This research highlights the potential of cutting-edge technologies to revolutionize e-commerce by making it more secure, efficient, and aligned with consumer expectations and environmental standards. The research employs a qualitative approach, synthesizing existing literature on Society 5.0 and its potential impact on e-commerce. We explore how blockchain and big data will personalize experiences, enhance operational efficiency, and introduce new products and services. While acknowledging the limitations of relying solely on secondary literature, the paper underscores the need for future research to include empirical studies and address challenges like data privacy, the digital divide, and evolving regulatory frameworks within the e-commerce landscape.Item Key Industry 4.0 organisational capability prioritisation towards organisational transformation(MDPI, 2024-06) Smuts, Stefan; Van der Merwe, Alta; 19235781@tuks.co.zaIndustry 4.0 aids organisational transformation powered by innovative technologies and connectivity. In addition to navigating complex Industry 4.0 concepts and characteristics, organisations must also address organisational consequences related to fast-paced organisational transformation and resource efficacy. The optimal allocation of organisational resources and capabilities to large transformational programs, as well as the significant capital investment associated with digital transformation, compel organisations to prioritize their efforts. Hence, this study investigates how key Industry 4.0 organisational capabilities could be prioritized towards organisational digital transformation. Data were collected from 49 participants who had completed a questionnaire containing 26 statement actions aligned to sensing, seizing, transforming and supporting organisational capability domains. By analysing the data, statement actions were prioritized and operationalized into a prototyped checklist. Two organisations applied the prototyped checklist, illustrating unique profiles and transformative actions. The operationalisation of the checklist highlighted its utility in establishing where an organisation operates in terms of digital transformation, as well as what additional steps might be followed to improve its capability prioritisation based on low checklist scores. By understanding the prioritisation of Industry 4.0 capabilities, organisations could ensure that resources are allocated optimally for business value creation based on organisational capabilities prioritisation.