Open source software adoption in the financial services industry : exploratory evidence from South Africa

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Authors

Langerman, Josef
Daramola, Olawande

Journal Title

Journal ISSN

Volume Title

Publisher

IGI Global

Abstract

Although OSS has gained traction across industries worldwide, few studies have been reported on OSS adoption in the financial industry and even less in the context of developing countries. This paper presents an exploratory overview of the state of OSS adoption in the financial industry using the case of South Africa as a country with the largest and most developed financial sector in Africa. To achieve this, we conducted a qualitative study that leveraged the Technology-Organisation-Environment (TOE) framework, and the Diffusion of Innovation (DOI) theory as theoretical references and used thematic analysis to analyse the data collected from a focus group discussion (FGD) of eight experts from four financial services organisations based in South Africa. The study's findings reveal the state of practice of OSS and the technological, organisational, and environmental factors that affect OSS adoption, and diffusion in financial services organisations in South Africa. We also identified seven research themes that should gain the attention of researchers from now on.

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Keywords

Financial services sector, Diffusion of innovation (DOI), Open source software (OSS), Technology-organisation-environment (TOE), Focus group discussion (FGD), SDG-09: Industry, innovation and infrastructure

Sustainable Development Goals

SDG-09: Industry, innovation and infrastructure

Citation

Langerman, J. & Daramola, O. 2024, 'Open source software adoption in the financial services industry : exploratory evidence from South Africa', International Journal of Open Source Software and Processes, vol. 15, no. 1, pp. 1-37. DOI: 10.4018/IJOSSP.356512.