Open source software adoption in the financial services industry : exploratory evidence from South Africa
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Date
Authors
Langerman, Josef
Daramola, Olawande
Journal Title
Journal ISSN
Volume Title
Publisher
IGI Global
Abstract
Although OSS has gained traction across industries worldwide, few studies have been reported on OSS adoption in the financial industry and even less in the context of developing countries. This paper presents an exploratory overview of the state of OSS adoption in the financial industry using the case of South Africa as a country with the largest and most developed financial sector in Africa. To achieve this, we conducted a qualitative study that leveraged the Technology-Organisation-Environment (TOE) framework, and the Diffusion of Innovation (DOI) theory as theoretical references and used thematic analysis to analyse the data collected from a focus group discussion (FGD) of eight experts from four financial services organisations based in South Africa. The study's findings reveal the state of practice of OSS and the technological, organisational, and environmental factors that affect OSS adoption, and diffusion in financial services organisations in South Africa. We also identified seven research themes that should gain the attention of researchers from now on.
Description
Keywords
Financial services sector, Diffusion of innovation (DOI), Open source software (OSS), Technology-organisation-environment (TOE), Focus group discussion (FGD), SDG-09: Industry, innovation and infrastructure
Sustainable Development Goals
SDG-09: Industry, innovation and infrastructure
Citation
Langerman, J. & Daramola, O. 2024, 'Open source software adoption in the financial services industry : exploratory evidence from South Africa', International Journal of Open Source Software and Processes, vol. 15, no. 1, pp. 1-37.
DOI: 10.4018/IJOSSP.356512.