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Browsing Research Articles (Tourism Management) by Title
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Douglas, Anneli; Hoogendoorn, Gijsbert; Richards, Greg
(Emerald, 2024-01)
PURPOSE : This study aimed to determine the motivations of a select group of South Africans in terms of their potential engagement with cultural tourism; more specifically, the study set out to show whether these motivations ...
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Surovitskikh, Svetlana; Lubbe, Berendien Anna
(Elsevier, 2015-01)
In Africa, the Yamoussoukro Decision (YD) to date remains the single most important air transport reform
policy, the continent-wide implementation of which remains pending. This study employs the Air
Liberalisation Index ...
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Lubbe, Berendien Anna; Douglas, Anneli; Mclachlan, Philip
(AfricaJournals, 2016)
Airlines employ frequent flyer programmes (FFPs) to enhance their competitiveness and retain loyal and profitable customers. There has been some debate on the continued effectiveness of FFPs and industry and academia have ...
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Kruger, Elizabeth Ann; Heath, Ernest Thomas
(Routledge, 2013-06)
South Africa’s hosting of the 2010 FIFA World Cup™ came at a time when countries and cities worldwide were increasingly competing for this sought-after status. The benefits and challenges of such an event have received ...
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Lubbe, Berendien Anna; Douglas, Anneli; Zambellis, Julia
(Elsevier, 2010)
Passengers’ expectations of service quality at airports are becoming increasingly important as air traffic grows. This research investigated passengers’ perceptions of airport service quality at O.R. Tambo International ...
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Lubbe, Berendien Anna
(Unisa Press and Taylor & Francis, 2004)
Public relations is essentially a communications function concerned with relationships, image and image development and it is from this perspective that the subject is viewed. A literature survey of the use of public ...
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Douglas, Anneli; Lubbe, Berendien Anna; Van Rooyen, Adrene
(Springer, 2018-04)
Generational differences in the workplace, particularly in the area of technology usage, have become an area of increasing interest, both for academia and industry. Mobile travel applications have found a distinct role in ...
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Lubbe, Berendien Anna
(Faculty of Economic and Management Sciences, University of Pretoria, 2000-06)
This article gives an overview of the changes and developments in the travel industry and the way travel intermediaries like travel agents are responding to them. These changes include the deregulation of airlines and the ...
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Kruger, Elizabeth Ann; Douglas, Anneli
(Routledge, 2015-05)
Tourism plays a recognised role in the South African economy, even though it is faced with a
number of challenges including levels of seasonality, geographic spread and differing levels of
travel and tourism culture ...
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Du Preez, Elizabeth Ann
(University of Oradea, Romania, 2019)
Geotourism offers the opportunity to promote geoconservation as well as an understanding of geoheritage and -diversity. Though sites may have high quality geological resources, visitors to these sites have varied interests ...
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Fairer-Wessels, Felicite A.; Wessels, J.W.
(Unisa Press, 2007)
In this article, an attempt is made to present a critical overview of the creative work of selected illustrators of South African children's books that have been published locally since 1950. The essence of the article ...
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Douglas, Anneli
(University of Pretoria, Department of Economics, 2016)
While the importance of distribution has been recognised in tourism literature, the research has been
approached mainly from the perspective of supply, with very little attention given to the customer. To date,
there has ...
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Fairer-Wessels, Felicite A.
(Routledge, 2017-04-26)
It is well known that tourism can bring problems for poor rural people in less developed countries. This paper describes a pilot study of five rural communities in the vicinity of or within a South African protected area, ...
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Jiyane, Glenrose Velile; Fairer-Wessels, Felicite A.
(Unisa Press, 2013)
Climate change has recently been the cause of a number of natural disasters throughout
the world. Climate change and the changing conditions arising from it exacerbate the
poverty of many poor rural communities in ...
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Lubbe, Berendien Anna
(Elsevier, 2007-03)
Airlines are attempting to shift consumers from traditional booking channels to their own more cost-effective online channels as fast as possible. Inhibitors to this migration may be travellers’ apprehension towards the ...
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Douglas, Anneli; Lubbe, Berendien Anna
(Springer, 2010-03)
This paper presents the results of the empirical testing of the corporate travel policy compliance model conceptualised by the authors and first published in the Journal of Business Ethics in 2009. In the previous paper ...
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Wessels, Jan-Albert; Douglas, Anneli
(Sage, 2022-11)
Creative tourism strategies are often adopted by destinations as a result of its appeal to policy makers, without a serious assessment of tourists’ needs. Although there are significant cultural and heritage resources in ...
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Wessels, J.A. (Andries); Douglas, Anneli
(Taylor and Francis, 2024)
Impact assessment (IA) follow-up is necessary to determine the environmental effects of
a project or plan to inform ongoing management. No previous research confirms if visitor
surveys may be used to this extent for ...
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Lubbe, Berendien Anna; Victor, Colette
(Elsevier, 2012-03)
This study, conducted in South Africa, measures the cost of flight delays to corporations. Following
a simple quantitative methodology the direct cost of flight delays to travellers from one corporation,
based on man-hours ...
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Lubbe, Berendien Anna; Douglas, Anneli; Wieme, Lesley Liliane Patricia; Fabris-Rotelli, Inger Nicolette
(Pennsylvania State University Press, 2013)
Frequent-flier programs (FFPs) are used by airlines to generate loyalty and attract new customers. Research has shown that these programs signifi - cantly affect travelers’ choice of airlines. In the managed travel environment ...