The impact of inclusion on employee engagement : evidence from the South African financial sector

dc.contributor.advisorRuiters, Michele
dc.contributor.emailichelp@gibs.co.zaen_US
dc.contributor.postgraduateSekhukhune, Mpatsake Jessica
dc.date.accessioned2025-04-15T08:06:41Z
dc.date.available2025-04-15T08:06:41Z
dc.date.created2025-05-05
dc.date.issued2024-11
dc.descriptionMini Dissertation (MBA)--University of Pretoria, 2024.en_US
dc.description.abstractGlobalisation has been expedited by technological advancements, which have led to a growing number of diverse workforces on a global scale. Nevertheless, diversity is an inherent characteristic of South Africa's demographic makeup. However, the mere presence of diverse individuals does not necessarily promote an inclusive environment, and diversity alone does not equate to inclusion. Scholars have conducted a comprehensive examination of diversity and inclusion, highlighting the significance of inclusion in facilitating the success of diverse workforces. Nevertheless, such studies have not investigated South Africa's finance sector context; this research has been conducted in other regions and various sectors. This study aims to address this gap by investigating the correlation between employee engagement and inclusion in the finance sector of South Africa, thereby contributing to the current existing knowledge on the subject. This study employed a structured questionnaire to collect data from 211 respondents in the South African finance sector, utilising a quantitative approach. The results demonstrated a statistically significant correlation between employee engagement and inclusion, suggesting that inclusion functions as a predictor of employee engagement. These findings emphasise the critical importance of inclusive practices in the development of a productive and engaged workforce in diverse organisational settings.en_US
dc.description.availabilityUnrestricteden_US
dc.description.degreeMBAen_US
dc.description.departmentGordon Institute of Business Science (GIBS)en_US
dc.description.facultyGordon Institute of Business Science (GIBS)en_US
dc.description.sdgSDG-05:Gender equalityen_US
dc.description.sdgSDG-08:Decent work and economic growthen_US
dc.description.sdgSDG-09: Industry, innovation and infrastructureen_US
dc.description.sdgSDG-10:Reduces inequalitiesen_US
dc.identifier.citation*en_US
dc.identifier.otherA2025en_US
dc.identifier.urihttp://hdl.handle.net/2263/102081
dc.language.isoenen_US
dc.publisherUniversity of Pretoria
dc.rights© 2024 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.
dc.subjectUCTDen_US
dc.subjectDiversityen_US
dc.subjectInclusionen_US
dc.subjectEmployee Engagementen_US
dc.subjectLeadershipen_US
dc.subjectUnderrepresented Groupsen_US
dc.subjectEquityen_US
dc.titleThe impact of inclusion on employee engagement : evidence from the South African financial sectoren_US
dc.typeMini Dissertationen_US

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