The keys to customer delight!

dc.contributor.authorHlabangwane, Sindy
dc.contributor.emailSindy.Hlabangwane@up.ac.zaen
dc.date.accessioned2008-09-01T10:03:59Z
dc.date.available2008-09-01T10:03:59Z
dc.date.created2008-04-15
dc.date.issued2008-09-01T10:03:59Z
dc.descriptionOriginally created with MSPowerPoint and migrated to pdf using Adobe Distiller. Presentation consists of 12 slides.en
dc.description.abstractPresented to Information Specialists, Dept. of Library Services, University of Pretoria on 15 April 2008.en
dc.format.extent131040 bytes
dc.format.mimetypeapplication/pdf
dc.identifier.urihttp://hdl.handle.net/2263/6809
dc.language.isoenen
dc.rightsUniversity of Pretoriaen
dc.subjectCustomer care in librariesen
dc.subject.lcshCustomer servicesen
dc.subject.lcshCustomer safisfactionen
dc.subject.lcshPublic services (Libraries)en
dc.titleThe keys to customer delight!en
dc.typePresentationen

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