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| dc.contributor.author | Hlabangwane, Sindy
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| dc.date.accessioned | 2008-09-01T10:03:59Z | |
| dc.date.available | 2008-09-01T10:03:59Z | |
| dc.date.created | 2008-04-15 | |
| dc.date.issued | 2008-09-01T10:03:59Z | |
| dc.description | Originally created with MSPowerPoint and migrated to pdf using Adobe Distiller. Presentation consists of 12 slides. | en |
| dc.description.abstract | Presented to Information Specialists, Dept. of Library Services, University of Pretoria on 15 April 2008. | en |
| dc.format.extent | 131040 bytes | |
| dc.format.mimetype | application/pdf | |
| dc.identifier.uri | http://hdl.handle.net/2263/6809 | |
| dc.language.iso | en | en |
| dc.rights | University of Pretoria | en |
| dc.subject | Customer care in libraries | en |
| dc.subject.lcsh | Customer services | en |
| dc.subject.lcsh | Customer safisfaction | en |
| dc.subject.lcsh | Public services (Libraries) | en |
| dc.title | The keys to customer delight! | en |
| dc.type | Presentation | en |
