JavaScript is disabled for your browser. Some features of this site may not work without it.
Please note that UPSpace will be unavailable from Friday, 2 May at 18:00 (South African Time) until Sunday, 4 May at 20:00 due to scheduled system upgrades. We apologise for any inconvenience this may cause and appreciate your understanding.
Industrial engineering disciplines in the next millenium
The combination of globalisation, new management thinking and technology creates vast new open deregulated markets, wired together by a converging information highway. As new and transformed organisations are re-writing the rules of business, new ways are being sought to address the challenge of this new knowledge era. This paper presents industrial engineering disciplines required to deal with emerging business models in service industries.