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Browsing Tourism Management by Type "Postprint Article"
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Surovitskikh, Svetlana; Lubbe, Berendien Anna
(Elsevier, 2015-01)
In Africa, the Yamoussoukro Decision (YD) to date remains the single most important air transport reform
policy, the continent-wide implementation of which remains pending. This study employs the Air
Liberalisation Index ...
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Kruger, Elizabeth Ann; Heath, Ernest Thomas
(Routledge, 2013-06)
South Africa’s hosting of the 2010 FIFA World Cup™ came at a time when countries and cities worldwide were increasingly competing for this sought-after status. The benefits and challenges of such an event have received ...
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Lubbe, Berendien Anna; Douglas, Anneli; Zambellis, Julia
(Elsevier, 2010)
Passengers’ expectations of service quality at airports are becoming increasingly important as air traffic grows. This research investigated passengers’ perceptions of airport service quality at O.R. Tambo International ...
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Lubbe, Berendien Anna
(Unisa Press and Taylor & Francis, 2004)
Public relations is essentially a communications function concerned with relationships, image and image development and it is from this perspective that the subject is viewed. A literature survey of the use of public ...
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Douglas, Anneli; Lubbe, Berendien Anna; Van Rooyen, Adrene
(Springer, 2018-04)
Generational differences in the workplace, particularly in the area of technology usage, have become an area of increasing interest, both for academia and industry. Mobile travel applications have found a distinct role in ...
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Kruger, Elizabeth Ann; Douglas, Anneli
(Routledge, 2015-05)
Tourism plays a recognised role in the South African economy, even though it is faced with a
number of challenges including levels of seasonality, geographic spread and differing levels of
travel and tourism culture ...
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Fairer-Wessels, Felicite A.
(Routledge, 2017-04-26)
It is well known that tourism can bring problems for poor rural people in less developed countries. This paper describes a pilot study of five rural communities in the vicinity of or within a South African protected area, ...
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Lubbe, Berendien Anna
(Elsevier, 2007-03)
Airlines are attempting to shift consumers from traditional booking channels to their own more cost-effective online channels as fast as possible. Inhibitors to this migration may be travellers’ apprehension towards the ...
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Douglas, Anneli; Lubbe, Berendien Anna
(Springer, 2010-03)
This paper presents the results of the empirical testing of the corporate travel policy compliance model conceptualised by the authors and first published in the Journal of Business Ethics in 2009. In the previous paper ...
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Wessels, Jan-Albert; Douglas, Anneli
(Sage, 2022-11)
Creative tourism strategies are often adopted by destinations as a result of its appeal to policy makers, without a serious assessment of tourists’ needs. Although there are significant cultural and heritage resources in ...
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Lubbe, Berendien Anna; Victor, Colette
(Elsevier, 2012-03)
This study, conducted in South Africa, measures the cost of flight delays to corporations. Following
a simple quantitative methodology the direct cost of flight delays to travellers from one corporation,
based on man-hours ...
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Lubbe, Berendien Anna; Douglas, Anneli; Wieme, Lesley Liliane Patricia; Fabris-Rotelli, Inger Nicolette
(Pennsylvania State University Press, 2013)
Frequent-flier programs (FFPs) are used by airlines to generate loyalty and attract new customers. Research has shown that these programs signifi - cantly affect travelers’ choice of airlines. In the managed travel environment ...
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Lubbe, Berendien Anna; Du Preez, Elizabeth Ann; Douglas, Anneli; Fairer-Wessels, Felicite A.
(Routledge, 2019)
Wildlife tourism attracts substantial numbers of tourists worldwide with Africa as the major wildlife viewing destination earning the bulk of its tourism revenue from such tourism. Iconic animals, such as the rhino, are ...
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McGladdery, Christine A.; Lubbe, Berendien Anna
(Elsevier, 2017-10)
International educational tourism has the potential to foster global learning; however, very little empirical research exists to support this claim. This study responds to the growing demand in the literature for rigorous ...
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Douglas, Anneli
(Emerald, 2019-09)
PURPOSE : Research abounds highlighting the differences between males and females when they travel. Even in business travel, these differences have been acknowledged, with suppliers and marketers spending significant money ...
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Lubbe, Berendien Anna; Louw, Liebie
(Elsevier, 2009)
This paper investigates the determinants of air travellers ‘readiness’ to interface with airlines via mobile devices. A multi-dimensional measure is used based on factors influencing consumer adoption and use of
mobile ...
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Surovitskikh, Svetlana; Lubbe, Berendien Anna
(Elsevier, 2008-03)
The study examines the positioning of four selected Middle Eastern airlines in the South African business and leisure travel environment. The positioning of the airline indicates how passengers rate the airline based on ...
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Pope, Jenny; Wessels, Jan-Albert; Douglas, Anneli; Hughes, Michael; Morrison-Saunders, Angus
(Elsevier, 2019-10)
Environmental impact assessment (EIA) and responsible tourism both aspire to contribute to sustainable development. EIA is the process of identifying, assessing and managing the potential impacts of new developments and ...
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Otto, I.; Heath, Ernest Thomas
(Routledge, 2009-05)
With increasing concern regarding global climate change, there is a growing need to ensure responsible management practices for mega events that take cognisance of the realities and challenges regarding this phenomenon. ...
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Lubbe, Berendien Anna
(Unisa Press and Taylor & Francis, 1997)
The objective of this study was to formulate a public relations strategy for a tourist-generating country which could be described as a 'non-user' of South Africa's tourist product. The aim of this strategy is to provide ...