Using the Balanced Scorecard to formulate your library’s e-Strategy

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Using the Balanced Scorecard to formulate your library’s e-Strategy

Pienaar, Heila; Van Deventer, Martha Johanna
URI: http://hdl.handle.net/2263/11260
Date: 2009-08-21

Abstract:

Content: The Balanced Scorecard; Web / Library 2; Creating an e-Strategy within the framework of the Balanced Scorecard; Practical

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