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The role of leadership in technology adoption in the South African mining industry
Mokganya, P.J.; Webber-Youngman, R.C.W.; Uys, Joe; Olwagen, J.
This article discusses the critical role of leadership in the technology adoption process within
organizations, particularly in industries like mining, where innovation is essential for maintaining
competitiveness and operational efficiency. It highlights the limitations of traditional technology
adoption models, such as the Technology Acceptance Model (TAM), Diffusion of Innovations
(DOI), and Unified Theory of Acceptance and Use of Technology (UTAUT), which focus on
individual factors and overlook the strategic and organizational roles of leadership.
The study proposes the Ambidextrous Leadership-Technology Adoption (ALTA) model, which
integrates leadership styles such as transformational, transactional, adaptive, and ambidextrous
leadership into the technology adoption process. The model emphasizes the balance between
exploration (fostering innovation) and exploitation (ensuring operational efficiency). The findings
suggest that transformational leadership fosters innovation by encouraging risk-taking and
creativity, while transactional leadership ensures efficient technology integration.
The article also identifies key barriers to technology adoption, such as organizational
resistance to change, which can be mitigated through adaptive leadership that addresses employee
concerns. The research emphasizes the importance of a supportive organizational culture and
cross-functional collaboration, which are essential for successful technology adoption. The study
concludes by offering practical recommendations for leaders to foster a culture of innovation,
manage resistance, and balance short-term efficiency with long-term technological advancement.
Van Wyk, Juanita(University of Pretoria, 2008-07-01)
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