Client service - not for the faint hearted

dc.contributor.authorKriel, Hilda A.J.
dc.contributor.emailhilda.kriel@up.ac.zaen_US
dc.contributor.otherUniversity of Pretoria. Dept. of Library Services
dc.date.accessioned2010-10-11T09:27:25Z
dc.date.available2010-10-11T09:27:25Z
dc.date.created2009-07
dc.date.issued2010-10-11T09:27:25Z
dc.descriptionPaper presented to Library Leadership Institute, July 2009.en_US
dc.format.extent11 slidesen_US
dc.format.mediumPdfen_US
dc.identifier.urihttp://hdl.handle.net/2263/14992
dc.language.isoenen_US
dc.rightsUniversity of Pretoriaen_US
dc.subjectClient serviceen_US
dc.subject.lcshAcademic libraries -- Customer services -- Evaluationen
dc.subject.lcshPatron and clienten
dc.titleClient service - not for the faint hearteden_US
dc.typePresentationen_US

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