What is left unshared : using a third space lens to explore information sharing behaviour within scrum in agile software development

Abstract

INTRODUCTION : Examines information sharing and withholding within the scrum framework (an agile software development methodology) through a third space lens. Transparency is vital within scrum. However, in practice, transparency is limited; team members frequently negotiate what information to share and what to withhold. A third space lens can explore transparency according to rigid, formal scrum framework requirements versus how transparency is practised in real-world teamwork. It forms a middle zone (third space) where rigid structures (first space) and informal, lived realities (second space) intersect. Here, different viewpoints, discourse styles, knowledges are created. A third space lens can reveal how culture, context and relationships shape what information is shared, withheld, or negotiated. METHOD : Scoping literature review on information sharing in agile, scrum and software development literature and use of a third space lens, combined with findings from individual interviews from a use case to exemplify information withholding in scrum. ANALYSIS : Thematic analysis of literature and interview data. RESULTS : Information sharing and withholding are negotiated practices in scrum. Information withholding is often conscious, intentional personal or strategic decisions, indicating agency, power dynamics. CONCLUSION : Further research on practical implementations might inform information behaviour research in other contexts and information sharing practices in scrum.