Performance management : a local government perspective in South Africa
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Date
Authors
Pillay, P.
Journal Title
Journal ISSN
Volume Title
Publisher
African Consortium of Public Administration
Abstract
Performance management is increasingly gaining momentum in the public sector. It is a strategic approach to the management of public resources and involves the quest for efficiency, effectiveness and economy. This approach has become a statutory performance measure to deliver quality services in a dynamic and diverse public sector environment. The aim of the article is to provide a
conceptual framework of performance management from a holistic perspective. In addition, this article seeks to conceptualise, contextualise and operationalise performance management within a local government perspective. Furthermore, several barriers to performance management are identified and some remedial action is highlighted.
Description
Keywords
Performance management
Sustainable Development Goals
Citation
Pillay, P. 2007. Performance management: a local government perspective in South Africa. African Journal of Public Affairs, 1(1): 55-67.