Performance management : a local government perspective in South Africa

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Date

Authors

Pillay, P.

Journal Title

Journal ISSN

Volume Title

Publisher

African Consortium of Public Administration

Abstract

Performance management is increasingly gaining momentum in the public sector. It is a strategic approach to the management of public resources and involves the quest for efficiency, effectiveness and economy. This approach has become a statutory performance measure to deliver quality services in a dynamic and diverse public sector environment. The aim of the article is to provide a conceptual framework of performance management from a holistic perspective. In addition, this article seeks to conceptualise, contextualise and operationalise performance management within a local government perspective. Furthermore, several barriers to performance management are identified and some remedial action is highlighted.

Description

Keywords

Performance management

Sustainable Development Goals

Citation

Pillay, P. 2007. Performance management: a local government perspective in South Africa. African Journal of Public Affairs, 1(1): 55-67.